The administrator of elections for the city of Madisonville has been asked to perform an activity analysis of its optical scanning center. The optical scanning center reads voter forms into the computer. The result of the activity analysis is summarized as follows:

Activity		Activity Cost
Correcting errors identified by election commission		$30,480
Correcting jams		25,400
Correcting scan errors		76,200
Loading		66,040
Logging-in control codes (for later reconciliation)		35,560
Program scanner		10,160
Rerunning job due to scan reading errors		55,880
Scanning		35,560
Verifying scan accuracy via reconciling totals		147,320
Verifying scanner accuracy with test run		25,400
Total		$508,000

Use the activity cost information to determine the percentages of total department costs that are prevention, appraisal, internal failure, external failure, and not costs of quality. If required, round percentages to one decimal place.

Quality Cost Classification	Activity Cost			Percent of Total Department Cost
Prevention	$			%
Appraisal				%
Internal failure				%
External failure				%
Not a cost of quality				%
Total	$			%

3. Determine the percentages of total department costs that are value-added and non-value-added. If required, round percentages to one decimal place.

	Activity Cost			Percent of Total Department Cost
Value-added	$			%
Non-value-added				%
Total	$			%