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The administrator of hope hospital has been asked to perform an activity analysis of the emergency room. The ER activities include cost of quality and

The administrator of hope hospital has been asked to perform an activity analysis of the emergency room. The ER activities include cost of quality and other patient care activities. The lab test and transportation are hospital services external to the ER for determining external failure costs. The result of the activity analysis is summarized as follows Activities/activity cost: 1)Patient registration; 6200.00 2) Verifying patient information; 9,500.00 3)Assigning patients; 12,700.00 4)Searching/waiting for doctor; 8,000.00 5) doctor exam; 4,700.00 6) waiting for transport; 17,500.00 7) transporting patients;16,100.00 8) verifying lab orders; 14,400.00 9) searching for equipment; 7,900.00 10) incorrect labs; 8,100.00 11) lab tests; 24,300.00 12) counting supplies; 22,500.00 13) looking for supplies; 4,900.00 14) staff training; 3,200.00 Total; 160,000.00 Classify the activities into prevention, appraisal, internal failure, external failure and other patient care activities. Classify the activities into value-added and non value-added activities. Use the activity cost information to determine the percentage of total ER costs that are prevention, appraisal, internal failure, external failure and other patient care activities. Determine the percentage of the total ER costs that are value- and non-value-added.

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