The Admitting Department is having an issue with extensive use of sick leave within the department, and quality of work has declined. Allison, the Admissions Manager, decides to personally ask each employee in the department what they believe is leading to the problem with extensive use of sick leave. Allison uses this information to create a new sick leave policy in an effort to improve the quality of work performed in the department. What technique is the Allison using to address the sick leave and quality of work issue? 1. Exclusive 2. Inclusive 3. Facilitative 4. Functional