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The American bookstore industry has undergone tremendous disruption from technology, innovation, and consumer preferences. COVID-19 has only further accelerated and underscored systematic issues with Barnes

The American bookstore industry has undergone tremendous disruption from technology, innovation, and consumer preferences. COVID-19 has only further accelerated and underscored systematic issues with Barnes & Noble. After briefly researching the company, what strategic actions would you recommend to James Daunt (CEO)

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