The army's ability to see, anticipate, and respond to the rapidly changing operational environment is possible through the management of information and knowledge from a One Army and One Enterprise perspective. The capability to employ, deploy, and sustain responsive combat capability can only be realized through knowledge superiority provided by systems that provide a common view of the environment as well as the ability to rapidly affect combat operations by anticipating change and providing decisive and dominant combat capability where and when required. It is the institutional army's transformation of business systems, processes, and practices that will produce the streamlining necessary to reallocate the resources (i.e., personnel, dollars, and time) required for this transformation across the business mission capabilities designated by the BMMP:

? 1.Acquisition ?

2. Financial management ?

3.Human resource management ?

4.Installation and environment ?

5. Logistics

The operational army will be represented in the three other mission areas:

?1. Warfighting mission area ?

2. Intelligence ?

3.Enterprise information environment mission area

Each of these business mission capabilities and mission areas must work together to eliminate boundaries, to synchronize transformation between the institutional and operational army. They will identify opportunities to optimize the army at the enterprise level. The army must transform from end to end: One Army, One Enterprise, and so on.

The army has recognized that an ERP implementation is high risk and high reward. With that in mind they have developed standards and guidelines for any ERP implementation they undertake.

Keys To Success:

Change Management:

Most major business transformation efforts historically fail. The failure rate is often as high as 65-75 percent. The primary cause of failure is most frequently the failure to anticipate and effectively manage cultural and organizational change.

Table 5-2 identifies five transformation management (TM) considerations, along with the specific challenge for the army and strategies to overcome these challenges.

Table 5-4 Comparison of Customization and Configuration Approaches Attribute Customize Configure Functionality Custom coding or modification Choose from out-of-the-box processes and functions More control over functionality Set parameters Less control over functionality Cost Higher Lower Upgrades More difficult Easier Longer cycle Shorter cycle Support Reduced vendor support Full vendor support