The article has provided an assessment of the challenges that a manager will encounter in an organisation, analyse the statement below found in challenge 8 (communicating effectively): First-time managers must be able to span boundaries and communicate with people across all levels in the organization, including team members, superiors, and peers in other departments. New skills needed include keeping lines of communication open, learning how to communicate to achieve the best outcome Evaluate how the statement above will impact each of the elements of the micro -environment if properly managed, provide benefits for each element evaluated