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The average time to handle a call in the Call - Nowait call processing center has a specification of 6 pm 1 . 2
The average time to handle a call in the CallNowait call processing center has a specification of pm minutes. The loss from a mishandled call is $ A sample of calls was drawn from the process and the results, in minutes, can be found in the worksheet tab Prob in the Excel file ChData.xlsxa Compute the value of k in the Taguchi loss function.
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