Question
The backend office of Bratal General Insurance Co located in Mumbai processes insurance clams. The claims process has seven activities-A, B, C, D, E, F
The backend office of Bratal General Insurance Co located in Mumbai processes insurance clams. The claims process has seven activities-A, B, C, D, E, F and G. The activity A is followed by activity B, activity B is followed by a parallel sub-process comprising of activities C, D and E and this sub-process is followed by another parallel sub-process comprising of activities F and G. The standard output rates (applications processed per day) of the seven activities are 40 for activity A 30 for activity B. 50 for activity C, 60 for activity D, 20 for activity E 80 for activity F, and 70 for activity G A) What the output rate of this process? Show all calculations B) Expand how can the principles of bottleneck management be used to increase the capacity of this process to 60 applications per day.
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