Question
The best way for a manager to deal with a crisis situation is to ____________________ A. assess the situation and deny that crisis exists B.
The best way for a manager to deal with a crisis situation is to ____________________
A. | assess the situation and deny that crisis exists | |
B. | stay quiet and not communicate anything in hopes that the crisis will be forgotten | |
C. | develop a detailed crisis management action plan that includes detailed research and communication plan | |
D. | Immediately communicate the crisis situation to all stakeholders and the media warning them that the consequences are uncertain but dire |
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Principles of Information Systems
Authors: Ralph Stair, George Reynolds
13th edition
1305971779, 978-1305971776
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