the blue bank plans to improve risk management practices in loan approval and repayment control. Therefore the blue bank approaches FTI to seek its services, FTI's business development executive suggested four months end to end project to assist the blue bank to reform its risk management system, processes and practices. the objective for the project is to research and customize a risk management framework for blue bank ,to on site deliver the newly designed risk management framework and ensure the implementation in the blue bank and to evaluate the new framework and ready for whole organization rollout. discuss the project goals and objectives, project scope statement, Work Breakdown Structure, quality responsibilities, approaches to quality assurance, control and improvement and discuss the quality metrics