Question
The case organisation to be used for this assessment is Kier Group, which is a leading UK construction and infrastructure services company. The organisational vision
The case organisation to be used for this assessment is Kier Group, which is a leading UK construction and infrastructure services company. The organisational vision of Kier is 'to sustainably deliver infrastructure which is vital to the UK'. The construction segment of Kier builds and maintains a range of the UK's key infrastructure and delivers projects for both the public and private sector, with established local bases throughout the UK. This sector has recently experienced significant challenges such as Brexit, the Coronavirus pandemic, large rises in inflation for costs and materials, and international supply chain issues resulting from global conflicts. With this background there has been increasing pressure industry wide to review quality measures and potentially make compromises to save costs. For the purpose of this assessment, you are required to take the role of an external consultant and provide a presentation to the board of Kier Group on a number of quality management related issues. You should use only open-source information on this organisation - the website address is: https://www.kier.co.uk You should NOT approach the organisation as you research and complete the assessment. The Kier Group website is very comprehensive, but you can make assumptions where appropriate. If you do make assumptions in your presentation, clearly articulate what these assumptions are. Your presentation should address the following issues: 1. Outline to Kier's board some of the key developments in the advancement of quality management and give evidence for how these principles benefit operations. (Learning outcomes covered: 1, 3, 4, 5) Date created: August 2022 Version: 1 What is expected of me in this assessment? 2. Recommend to Kier a continuous improvement tool that they could adopt. Introduce it and explain the positive impact it could have to their business. (Learning outcomes covered: 2, 4) 3. Kier places great value for being ISO 9001 compliant, provide some guidance for what measures are required on the themes of strategy and leadership to run an efficient Quality Management System. Provide examples to support your answer.
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