The CEO of a small manufacturing company wants to use a total quality approach as a means of reducing scrap and improving productivity. The CEO appoints the current quality control manager to implement the program. In light of the CEO's expectation, the manager should do which of the following first? 140) 142 Calculator A Develop an implementation budget to present to the CEO for approval. 144 145 146 147 Collect ideas from other department managers as a way of obtaining their support for the program. Review with the CEO the steps necessary to implement the program. D Conduct a needs analysis for training production staff in statistical process control