The Chair of the Operations Management Department at Quality University wants to construct a p-Chart for determining whether the four faculty teaching the basic POMS course are under control with regard to the number of students who fail the course. Accordingly, he sampled 100 final grades from last year for each instructor, with the following results:

Instructor	Number of Students Failing
A	13
B	0
C	11
D	16

What are the 95% upper and lower control limits for the p-Chart? Is the process in control?

	A.	UCLp = 0.159, LCLp = 0.041; process is in control
	B.	UCLp = 0.159, LCLp = 0.041; process is out of control