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The Chief Information Officer (CIO) revealed that their IT team has too many events to handle effectively, thus slowing response and resolution times for incidents.

The Chief Information Officer (CIO) revealed that their IT team has too many events to handle effectively, thus slowing response and resolution times for incidents. Because of these factors, customer service Net Promoter Score (NPS) ratings declined in the last several months. Which IT Automation solution should you consider discussing with the CIO

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