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The CIty of CHarlotte, North Carolina, states their mission and vision as follows: City VIsion: The City will be a model of excellence that puts

The CIty of CHarlotte, North Carolina, states their mission and vision as follows: City VIsion: The City will be a model of excellence that puts the citizens first. Skilled, diversed, motivated employees will be known for providing quality and value in all areas in service. We will be a platform for vital economic activities that give Charlotte a competitive edge in the market place. We will partner with citizenss and businesses to make this a communitty choice of living, working, and leisure activities. City Mission: The mission of the city is to ensure the delivery of quality public services and to promote the safety, health, and quality of life of its citizens. The city's senior administrative staff has selected the following five strategic focusareas in which the city should strive to excel: Community Safety- Evolved from an initial focus of crime and now includes livability, stability, and economic viability of a neighbor. Transportation- including maximizing public transit, building and maintaining roads, adopting and implementing land-use policies to support growth and transit goals, and ensuring adaquate pedestrian and bicycle connections. Housing and Neighborhood Development- Includes adaquate code enforcement, developing strategies for affordable housing, and neighborhood and business district involvement in problem identification and solution developments. Environment- Includes protecting air and water quality, land preservation, and energy and resource conservation. Economic Development- Including sustaining prosperity, keeping jobs and the tax base in Charlotte, and building a skilled and competitive workforce.

Requirements: Without calculations, develop a balanced scorecard for the city of Charlotte. In 500 words or more Explain in detail your choice of what appears in the top of your proposed strategy map. Bare in mind that the city's balanced scorecard need not to include every important service. Please cite or give references

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