The client (Royal Bank of Canada) won't give you the emails of customers but they will give you the telephone numbers and home and business addresses.So, you can't create an online survey.

You have a choice of methodologies:

Telephone survey of 1,000 people in ten minutes that can be completed in two weeks

Face-to-face survey of 500 people in ten minutes in their home, place of work, on the street or in exit interviews in ten minutes that can be completed in four weeks. 1) Identify a research problem that you think the client (Royal Bank of Canada) might want to study.

2) Choose one of telephone survey or face-to-face approach. Justifyyour choice based on the nature of the product/company and advantages of the methodology and why you rejected the other methodology.