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The clinic recognized that not all patient needs fit into the standard transaction times. If the patient was new to the clinic, it added 10
The clinic recognized that not all patient needs fit into the standard transaction times. If the patient was new to the clinic, it added 10 minutes to general practice check-in time; if the patient had a new address or different insurance than on the last visit, it added 5 minutes to the general practice check-in time. Last year, the following transaction quantities were completed: 80,000 urgent care check-ins, 117,000 general practice check-ins, and 34,000 lab procedures processed. Of the general practice check-ins, 8,000 were new patient check-ins, and 10,000 were patient check-ins with changed address or insurance. Calculate the total time needed and total assigned cost for this administrative work. Total time needed Total assigned cost minutes Coronado Clinic's directors are budgeting for administrative staff for next year. They need to plan for enough capacity to handle patients in the clinic's three practice areas: urgent care, general practice, and laboratory. The administrative staff can fluctuate between areas, but they are primarily assigned to one of these stations. There are 31 staff members total, 26 working full-time and 5 working 30 hours per week. Each staff member works 50 weeks each year. Last year, total DL cost (including benefits) for all administrative staff amounted to $1.5 million. The administrators expected 80% of their staff's available time to be dedicated to the key tasks of their job. The time estimates for the key tasks are as follows. The clinic recognized that not all patient needs fit into the standard transaction times. If the patient was new to the clinic, it added 10 minutes to general practice check-in time; if the patient had a new address or different insurance than on the last visit, it added 5 minutes to the general practice check-in time. Last year, the following transaction quantities were completed: 80,000 urgent care check-ins, 117,000 general practice check-ins, and 34,000 lab procedures processed. Of the general practice check-ins, 8,000 were new patient check-ins, and 10,000 were patient check-ins with changed address or insurance. Calculate the total time needed and total assigned cost for this administrative work. Total time needed Total assigned cost minutes Coronado Clinic's directors are budgeting for administrative staff for next year. They need to plan for enough capacity to handle patients in the clinic's three practice areas: urgent care, general practice, and laboratory. The administrative staff can fluctuate between areas, but they are primarily assigned to one of these stations. There are 31 staff members total, 26 working full-time and 5 working 30 hours per week. Each staff member works 50 weeks each year. Last year, total DL cost (including benefits) for all administrative staff amounted to $1.5 million. The administrators expected 80% of their staff's available time to be dedicated to the key tasks of their job. The time estimates for the key tasks are as follows
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