The collective attitude or beliefs of workers toward the organization and work is known as:
Motivation is the result of the interaction between a person's internalized ____________ and external ____________ that determine behavior.
If a person satisfies the first and second level of Maslow's hierarchy of needs, then that person will attempt to seek:
A compliment or pat on the back by a superior at work normally helps to satisfy ____________ needs of employees.
Frederick Herzberg's two-factor theory regarding motivation relates to job ____________.
Which of the following is a satisfier according to Herzberg?
In McClelland's need for achievement theory, the desire for friendship, cooperation, and close interpersonal relationships is called:
The primary explanation of human behavior, according to the expectancy theory, is based upon:
The reinforcement theory is associated with:
McGregor suggested ____________ as a philosophy of management with a positive perception of subordinates' potential for work.
Moving or shifting employees from one specific job to another is called job:
Working parents who adjust work schedules to accommodate pick-up and drop- off times of daycare for their children are using:
The principles governing communication, decision making, and motivation form the foundation of:
The two managerial functions closely linked to leadership are:
Formal authority grants __________ power.
Power that comes to people because of the kind of personality or personal attractiveness they have to others is known as:
Autocratic, participative, and free-rein are ____________ of leadership.
The autocratic style of leadership primarily focuses upon the ____________.
When sports coaches listen to players' suggestions and feedback during game intermissions, they are using ____________ leadership.
Organizational teams consist of two or more people who regularly interact and coordinate work in order to ____________.
| accomplish pre-set objectives |
| compete with other groups |
Effective teams frequently make decisions by ____________.
The three common types of formal, horizontal teams within organizations are task forces, cross-functional, and ____________.
The extent to which member are attracted to the team and motivated to remain together is called:
The organizational team with the greatest independence for decision making is a(n) ____________.