the company is called NCB jamaica.

1. Describe the firm: How old is the business? Which industry is the firm active in? What products or services does it offer? Describe the target market. Who are its principal competitors? Is it active locally or internationally? 2. What is the firm's stated mission, values, and goals? 3. Describe the basic organization structure of the firm. 4. Describe the nature of the business environment of the firm. What are the firm's strengths and weaknesses? What are the opportunities and threats? 5. What is the firm's approach to management? Does the practice relate to Scientific Management or any other theories you have learnt on the course? 6. Who is the CEO? How long has s/ he been in this position? What has been the career track of the CEO? Comment on the prevailing leadership style. Describe the culture of the organization. 7. How important is the Planning function and what are the steps in Strategic Planning undertaken by the firm? 8. Provide at least two (2) examples of how the CEO has performed the basic tasks of management-planning organizing, leading, and controlling in this organization? 9. Contrast the firm's style with the three (3) ways of making decisions. 10. Can you find any evidence that managers at the organization might have made any significant planning or decision-making errors? Briefly describe the main methods top managers use to control the organization. Suggest any change in control methods for the organization. 11. Comment on how teams are valued in this company. 12. What is the organization's approach to Corporate Social Responsibility and Ethical Practices? Discuss the merits of engaging in such practices, supported by relevant theory. 13. Briefly describe the comnanv's annroach to Workforce