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The company wants to automate this process to deal with complaints in a more efficient manner. Your task is to prepare this model for execution.

The company wants to automate this process to deal with complaints in a more efficient manner. Your task is to prepare this model for execution.

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Execute solution Positive Complaint response addressed Send received automatic Discuss Send Propose reply solution apology solution Complaint to customer No alternative received Evaluate solutions acceptable Go to court O Negative alterantive Complaint response not addressed received Alternative solution exists

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