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The Company's technology strategy aims to leverage scale and unlock greater speed and efficiency for customers, restaurant teams, and employees. Today, McDonald's and Google Cloud
The Company's technology strategy aims to leverage scale and unlock greater speed and efficiency for customers, restaurant teams, and employees. Today, McDonald's and Google Cloud announced a strategic partnership to connect the latest cloud technology and apply generative AI solutions across its restaurants worldwide. This will help accelerate automation innovation from equipment manufacturers and allow restaurant general managers to quickly spot and enact solutions to reduce business disruptions. Overall, this will also reduce complexity for crew and lead to customer benefits such as hotter, fresher food. "We're focused on making AI more helpful for everyone, with the potential to unlock many new opportunities for innovation," said Sundar Pichai, CEO of Google and Alphabet. "The restaurant industry is already benefiting from these advances, and we're excited to see how McDonald's will use our generative AI, cloud, and edge computing tools to improve their iconic dining experience for their employees and their customers all over the world." In addition, and beginning in 2024, the Company will begin to deploy new, universal software that all McDonald's customer and restaurant digital platforms will run on - from the mobile app to loyalty and kiosks in store. The bespoke operating system will enable restaurants to
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