The complexity that consumer face when dealing with certain products such as 50-button remote controls, digital cameras with hundreds of mysterious features and book-length manuals, this is called: of O a. Characteristic creep. Ob Requirement creep. Oc Product creep. d. Feature creep. The complexity that consumer face when dealing with certain products such as 50-button remote controls, digital cameras with hundreds of mysterious features and book-length manuals, this is called: of O a. Characteristic creep. Ob Requirement creep. Oc Product creep. d. Feature creep