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The components of a successful organization are organizational learning, business process improvement, and. 1. profitability; organizational culture 2. profitability; customer satisfaction 3. customer satisfaction; financial

The components of a successful organization are organizational learning, business process improvement,

and.

		1. profitability; organizational culture
		2. profitability; customer satisfaction
		3. customer satisfaction; financial strength
		4. goal congruence; managerial effort

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