The concept of supplier quality is regarded as an important enabler of organisations' supply chain efficiency. This is due to its strategic role in ensuring a seamless and continuous flow of quality supplies across a supply chain network. As the owner of your company, you have identified the need to improve the overall quality of your operational processes by adopting the TQM strategy. This is because you want to ensure that you obtain the best quality supplies and expertise that will enable the organisation to meet and exceed your customers' expectations. In light of the above-mentioned case, you are expected to practically demonstrate how your company will manage its supplier quality engagement using the following TQM principles: Define quality in terms of customers and their requirements (10 marks) Pursue quality at the source (10 marks) Stress objective rather than subjective analysis (10 marks) Emphasise prevention rather than detection of defects (10 marks) Focus on the process rather than output (10 marks) TOTAL: 50 MARKS