The corporate strategy of a firm is essentially the top-down perspective of the firm's operations strategy. Select one: True False QDX Auto dealership operates a service and maintenance workshop within the CBD precinct of a major South African city. As part of a planned shift to a response strategy, the workshop manager would like to determine the workshop's current load of capacity. The following information about the workshop has been validated: - The workshop has a designed capacity of 100 cars per month. - Effective capacity of the workshop is 90 cars per month. - Current backlog in the system is 15 cars per month. - Actual output is 70 cars per month. - Expected capacity has averaged 88 cars for the past few months. - Capacity in the system is 20 cars per month. Based on the information provided above, it takes 25 minutes, on average, to service a car in the backlog in the system. Select one: True False Whereas capacity utilisation is the ratio of actual output to designed capacity, capacity efficiency is the ratio of actual output to effective capacity. Select one: Irue False The perspective of operations strategy is concerned with the exploration and exploitation of the capability of operations resources in a chosen market. A. bottom-up B. top-down C. resources-based D. market requirements-based