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The courier company guarantees pick up of packages within 1 1 minutes of the scheduled time. Therefore, there are two requirements: on time and up

The courier company guarantees pick up of packages within 11 minutes of the scheduled time. Therefore, there are two requirements: on time and up to 11 minutes late. The information for the examples taken is as follows: n =4, X double bar =13.00, R bar =4.9. Assume normal distribution and process in control. Determine Capability index Cp.

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