The Covid19 has brought in many changes within the hospitality and tourism industry. Many
of the long-term and short-term plans have been impacted and it has challenged sales and
marketing teams to reimagine their processes in order to successfully continue their
operations.
In the context of gradual reopening and the ease of restrictions, answer all the
questions based on the following scenario:
Air Canada is Canada's largest airline and the largest provider of scheduled
passenger services to and from Canada. In 2019, it was among the top 20 largest
airlines in the world. Air Canada is a founding member of Star Alliance™, providing
the world's most comprehensive air transportation network. Business travellers and
leisure travellers are the two major market segments for Air Canada’s revenue
generation.

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Part B (Individual work 5% of final grade)
a) How do you think you did in this group project? In terms of engagement level in
collaborating with other members, problem-solving (if any) and/or time management,
etc. Give examples to support your claim.
b) What could be done better to make collaboration more effective as a group member?
(It's about your personal action, not to comment or expect actions from others)