The COVID-19 pandemic has wreaked havoc across the globe in the last few months and countries have been forced to implement several national responses in quick order, a key component of which, has been the use of Information and Communication Technologies (ICT).

o Briefly critique the role / use of Microcomputer Software Application Tools (MSAT) as part of the ICT in the national response of a Caribbean country of choice. Ensure that your analysis includes the following components

c. A recommendation for the factor identified above at (b) in order to remedy or mitigate any similar / related future issue/s.