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The cross-tabulation data given below show the number of people who rated a customer service representative as friendly and polite based on whether the presentative

The cross-tabulation data given below show the number of people who rated a customer service representative as friendly and polite based on whether the presentative greeted them first. Complete parts a through d below Staff Greeting No No Yes Friendliness/Politeness Yes 10 13 20 0 a. Write the hypotheses for the chi-square test for independence. Mo H

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