Question
The CTO of your social media company has asked you to install Data Loss Prevention (DLP) software in order to identify Customer Service Representatives who
The CTO of your social media company has asked you to install Data Loss Prevention (DLP) software in order to identify Customer Service Representatives who are stealing customer data. The Director of Customer Service is quick to point out that her representatives rarely ever access the customer database, and when they do, it's always over an encrypted web session. She doesn't understand why you want to install the DLP software but begrudgingly agrees to support the project.
1) Do you agree with the Director of Customer Service's analysis that DLP software isn't required?
2) How would you explain the value of a DLP program to her?
3) Which DLP method (Deep Packet Inspection or behavioral analysis) would you recommend, given the scenario above? Why?
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1 Do you agree with the Director of Customer Services analysis that DLP software isnt required No I do not agree with the Director of Customer Services analysis that DLP software isnt required While i...
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Management Accounting Information for Decision-Making and Strategy Execution
Authors: Anthony A. Atkinson, Robert S. Kaplan, Ella Mae Matsumura, S. Mark Young
6th Edition
137024975, 978-0137024971
