The customer is currently in China. She is an international student who has recently enrolled with University of Sydney.Her first arrival to Sydney will be on Mid May. She wants to book a short tour to visit Sydney CBD prior to her commencement of study.As this is the first time for her to come to Sydney, she also has enquiries for the trip shuttle airport transfers service.

Reference resource for this enquiry is listed as below: https://packages.vivaholidays.com.au/uploads/flipbook/slv_nsw_2020-21/NSW_SunloverHolidays_20-21.pdf

develop a portfoliomust include the following information:

• feature and benefits of travel products that meeting specific customer needs
• product rates and tariffs and their application to different customers and seasons
• accommodation options and details including pricing
• flight ticket options and pricing
• Travel add-ons if applicable
• Additional product or service information that meeting specific customer needs if applicable
• industry terminology and common abbreviations
• passport and visa requirements if applicable
• safety advisory information
• health advisory notices and vaccination information