The customer service department of 'Online Media Solutions' has been unable to achieve the customer service satisfaction targets set in the strategic objectives and the operational plan. Based on the analysis of the customer survey conducted, it was identified that the main reason behind the customer service department unable to achieve the satisfaction targets was the lack of the ability of customer service representative to handle complex customer issues. The task requires you to take on the role of the Learning & Organisational development Manager at Online Media Solutions where you will demonstrate your skills and knowledge to contribute to the organisational development strategy formation. 1) Provide 3 Learning & Organization Development strategies that can be used and which ones are the best suited?. 2) Discuss training and human resource requirements requirements for the organisational learning strategies to support organisational strategic and policy requirements? 3) The technological and systems requirements for the organisational learning strategies