Answered step by step
Verified Expert Solution
Link Copied!

Question

1 Approved Answer

The Customer Support Department at Marshall.com budgeted for the following costs in June, assuming 35 customer consultants responding to 10,700 customer calls: Salaries of customer

The Customer Support Department at Marshall.com budgeted for the following costs in June, assuming 35 customer consultants responding to 10,700 customer calls:

Salaries of customer consultants $149,800
Salaries of supervisors 29,100
Office space charge 4,930
Depreciation on equipment 6,570
Total $190,400

The department is located in a wing of the companys new office building and has space to accommodate extra customer consultants. Each customer consultant works at a computer/telecommunications center. Depreciation on equipment relates to the equipment used by each customer consultant. During the month of June, the department handled 13,200 customer calls and incurred the following costs:

Salaries of customer consultants $171,600
Salaries of supervisors 33,160
Office space charge 4,930
Depreciation on equipment 7,400
Total $217,090

Assume that Salaries of customer consultants are variable costs, salaries of supervisors, office space expense, and depreciation are fixed costs. Prepare a performance report comparing actual costs with flexible budget costs applicable to handling 13,200 customer calls. (Enter unfavorable variances using either a negative sign preceding the number e.g. -45 or parentheses e.g. (45).)

Please fill in the chart below and label each of the 4 rows with one of the following titles:

Titles to choose from (rows 1-4): Salaries of customer consultants OR Salaries of supervisors OR Office space charge OR Depreciation on equipment

Please fill this out using the information provided above
Title

13,200 Calls Flex Budget

13,200 calls Actual Variance
1 $ $ $
2 $ $ $
3 $ $ $
4 $ $ $
5 TOTAL $ $ $

Step by Step Solution

There are 3 Steps involved in it

Step: 1

blur-text-image

Get Instant Access to Expert-Tailored Solutions

See step-by-step solutions with expert insights and AI powered tools for academic success

Step: 2

blur-text-image

Step: 3

blur-text-image

Ace Your Homework with AI

Get the answers you need in no time with our AI-driven, step-by-step assistance

Get Started

Recommended Textbook for

Using QuickBooks Online For Accounting 2022

Authors: Glenn Owen

5th Edition

0357516532, 9780357516539

More Books

Students also viewed these Accounting questions

Question

How Individuals Make Choices Based on Their Budget Constraint

Answered: 1 week ago