Answered step by step
Verified Expert Solution
Link Copied!

Question

1 Approved Answer

The Customer Support Department at Oak.com budgeted for the following costs In June, assuming 35 customer consultants responding to 11,800 customer calls: $ 165.200 31.200

image text in transcribed
The Customer Support Department at Oak.com budgeted for the following costs In June, assuming 35 customer consultants responding to 11,800 customer calls: $ 165.200 31.200 Salaries of customer consultants Salaries of supervisors Office space charge Depreciation on equipment Total 4.970 7,210 $ 208,580 The department is located in a wing of the company's new office building and has space to accommodate extra customer consultants. Each customer consultant works at a computer-telecommunications center. Depreciation on equipment relates to the equipment used by each customer consultant During the month of June, the department handled 13,800 customer calls and incurred the following costs: Salaries of customer consultants $179,400 Salaries of supervisors 32,020 Office space charge 4,970 Depreciation on equipment 7,510 Total $ 223,900 Assume that Salaries of customer consultants are variable costs, salaries of supervisors, office space expense, and depreciation are fixed costs. Prepare a performance report comparing actual costs with flexible budget costs applicable to handling 13,800 customer calls. (Enter unfavorable variances using either a negative sign preceding the number eg.-45 or parentheses es. (451) 13,800 calls Flex. Budget 13,800 calls Actual Variance Salaries of customer consultants Salaries of supervisors Office space charge Depreciation of equipment Total

Step by Step Solution

There are 3 Steps involved in it

Step: 1

blur-text-image

Get Instant Access with AI-Powered Solutions

See step-by-step solutions with expert insights and AI powered tools for academic success

Step: 2

blur-text-image

Step: 3

blur-text-image

Ace Your Homework with AI

Get the answers you need in no time with our AI-driven, step-by-step assistance

Get Started

Students also viewed these Accounting questions