The decision as to whether controls should be applied more or less tightly in any particular organization, or in an area within the organization, depends on the answer to three questions:

Single choice

a. What are the unpotential benefits of tight controls, what are the costs, are any harmful side-effects likely

b. What are the potential benefits of tight controls, what are the revenues, are any harmful side-effects likely

c. What are the potential benefits of tight controls, what are the costs, are any positive side-effects likely

d. What are the potential benefits of tight controls, what are the costs, are any harmful side-effects likely