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The degree to which a product or service satisfies its intended purpose is determined by service aide delivery, ease of use, design, and conformance to
The degree to which a product or service satisfies its intended purpose is determined by service aide delivery, ease of use, design, and conformance to design.
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Strategic Management of Technological Innovation
Authors: Melissa A. Schilling
5th edition
1259539067, 9781259737817 , 978-1259539060
