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The diagram below represents what happens at many companies. (Assume: The big arrow represents the business strategy and the small arrows represents various projects and
- The diagram below represents what happens at many companies. (Assume: The big arrow represents the business strategy and the small arrows represents various projects and programs linked to the business strategy). All of the arrows do not appear to be going in the same direction. Why does this happen? Does the business strategy affect the behavior of front-line employees? Explain your reasoning
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