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The diagram describes a service process where customers go through either of two parallel three - step processes and then merge into a single line
The diagram describes a service process where customers go through either of two parallel threestep processes and then merge into a single line for two final steps. Capacities of each step are shown on the diagram.
a What is the current capacity of the entire system?
Current capacity
units per hour
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Project Management A Managerial Approach
Authors: Jack R. Meredith, Samuel J. Mantel,
7th Edition
470226218, 978-0470226216
