The different ways to manage resistance to change include education and communication, negotiation and rewards, participation and involvement, manipulation and co-optation, facilitation and support, and explicit and implicit coercion.

Consider the last time you tried to introduce a new idea or way of doing things at work, school, or even at home, and respond to the following:

• What was your idea?
• Which approaches did you use to overcome others' resistance to trying the idea? What was the outcome? To what degree were you successful in overcoming resistance?
• If you could go back in time, would you use a different approach to overcome resistance to your idea? Why or why not?