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The European Foundation for Quality Management (EFQM) Model is a globally recognized management framework that supports organizations in managing change and improving performance. Trusted

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The European Foundation for Quality Management (EFQM) Model is a globally recognized management framework that supports organizations in managing change and improving performance. Trusted by thousands of organizations worldwide for more than 30 years, the EFQM Model not only remains relevant but continues to set that management agenda for any organization wanted a long term, sustainable future. EFQM understands that all organizations are different and there is no one size fits all approach to transformation. That's why the EFQM Model was built from the ground up to be both adaptive to unique organizational obstacles and flexible enough to deliver on its promise of performance gains. REQUIRED: Explain the main drives for change and this excellence model impact on the bottom level management in the organizations. (15 marks)

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