The experience that the typical user of Refunite goes through in order to receive the benefit their solution aims to deliver is described below and involves three key actors: the refugee, the refugee's own community, and Refunite. Recreate the process the typical user goes through by filling in the each blank with the correct actor.

Rapport is built by having members of help the refugee onto the platform. Refunite then captures as much data as it can so that it can begin the electronic search. Then Refunite sends a select snippet of potential matches and ees to it that the refugee reads the snippet, understands it$,$ and reacts to it$.$ Then the process repeats.