The extent to which the requirements and responsibilities of the group are clearly understood is task _______.

Group of answer choices

uncertainty

clarity

significance

set

role

Flag question: Question 2Question 21 pts

Which of these involves separating two groups in such a way that the required tasks of the organization are fulfilled while the interaction between the two groups is minimized?

Group of answer choices

Pooled interdependence

Reciprocal interdependence

Sequential interdependence

Linking role

Decoupling

Flag question: Question 3Question 31 pts

Which of these refers to a position or unit within the organization that is charged with overseeing and coordinating the activities of two or more groups?

Group of answer choices

Pooled interdependence

Reciprocal interdependence

Sequential interdependence

Linking role

Decoupling

Flag question: Question 4Question 41 pts

According to Tuckman, which of these represent the first stage in group development?

Group of answer choices

Performing

Forming

Norming

Storming

Conflicting

Flag question: Question 5Question 51 pts

Which of these represent the first stage of a role episode model?

Group of answer choices

Communication about group expectations

Actual role behavior

Perceived expectations about role

Group expectations for a particular position

New member indoctrination

Flag question: Question 6Question 61 pts

A(n) _________ is a collection of individuals who share a common set of norms, who generally have differentiated roles among themselves, and who interact with one another toward the joint pursuit of common goals.

Group of answer choices

group

conglomerate

organization

consortium

government body

Flag question: Question 7Question 71 pts

According to research, increases in work group size and absenteeism are moderately related among blue-collar workers.

Group of answer choices

True

False

Flag question: Question 8Question 81 pts

Which of these influences group cohesiveness?

Group of answer choices

Group homogeneity

Group maturity

Group size

Success

All of these

Flag question: Question 9Question 91 pts

Intermediate criteria combine with the nature of the work technology to determine ultimate group effectiveness.

Group of answer choices

True

False

Flag question: Question 10Question 101 pts

Which of these refers to a condition that arises when messages sent to an individual may be unclear?

Group of answer choices

Role overload

Role set

Role ambiguity

Role conflict

Linking role

Flag question: Question 11Question 111 pts

All of these elements make teams function EXCEPT:

Group of answer choices

Common commitment and purpose

Specific performance goals

Identical skills

Commitment to how the work gets done

Mutual accountability

Flag question: Question 12Question 121 pts

Common commitment and purpose and mutual accountability are among the elements that that make teams function.

Group of answer choices

True

False

Flag question: Question 13Question 131 pts

Members for a team should be selected for their personality, not for their skill and skill potential.

Group of answer choices

True

False

Flag question: Question 14Question 141 pts

According to the Harvard Business Review article, in managing multicultural teams, all of these cultural differences can cause destructive conflicts in a team EXCEPT:

Group of answer choices

direct versus indirect communication

trouble with accents and fluency

cognitive versus Social identity issues

differing attitudes toward hierarchy

conflicting decision-making norms

Flag question: Question 15Question 151 pts

Managing the team's paradox or space between the team and its external forces, stakeholders, and pressuresis a delicate balance of employees, stockholder management, and profits.

Group of answer choices

True

False

Flag question: Question 16Question 161 pts

In which stage the informal pecking order begins to develop, but the team is still friendly?

Group of answer choices

Storming

Performing

Forming

Adjourning

Norming

Flag question: Question 17Question 171 pts

Which of the following describes a self-contradictory statement or situation?

Group of answer choices

knowledge workers

paradox

structural interventions

cognitive complexity

cultural divergences

Flag question: Question 18Question 181 pts

Responses such as winning, displaying anger, and retaliating are considered _____ responses to conflict.

Group of answer choices

destructive and passive

constructive and passive

destructive and active

active and constructive

active and passive

Flag question: Question 19Question 191 pts

______ is the technique of reorganizing to reduce friction on the team.

Group of answer choices

Structural intervention

Paradoxes

Adaptation

Exit

Managerial intervention

Flag question: Question 20Question 201 pts

Which of the following is (are) team paradox(es)?

Group of answer choices

Balancing individual differences and goals AND the collective identity and goals

Fostering support AND confrontation among team members

Balancing managerial authority AND team member discretion and autonomy

Balancing the Triangle of Relationshipsmanager, team, and individual

All of these.

Flag question: Question 21Question 211 pts

Management communication is about the movement of information and the skills that facilitate itspeaking, writing, listening, and processes of critical thinking.

Group of answer choices

True

False

Flag question: Question 22Question 221 pts

When managers seek to improve their businesses, adapt to changing market conditions, and react to opportunities as they present themselves, they are performing which of these roles?

Group of answer choices

Monitor

Entrepreneur

Leader

Spokesperson

Disseminator

Flag question: Question 23Question 231 pts

In which of these roles, managers are constantly scanning the environment for information, talking with liaison contacts and subordinates, and receiving unsolicited information, much of it because of their network of personal contacts?

Group of answer choices

Monitor

Figurehead

Leader

Spokesperson

Disseminator

Flag question: Question 24Question 241 pts

Managers' effectiveness as a _____ will determine how well they are able to manage the firm's reputation.

Group of answer choices

listener

disturbance handler

speaker and writer

monitor

figurehead

Flag question: Question 25Question 251 pts

As head of the marketing division at AB Products, Susan performs several ceremonial duties such as leading the honors reception for outstanding employees. Which of the following best describes what Susan does in this role according to Mintzberg?

Group of answer choices

Liaison

Figurehead

Leader

Spokesperson

Disseminator

Flag question: Question 26Question 261 pts

Translating a message into symbols and language that a receiver can understand refers to which of the following?

Group of answer choices

Noise

Information overload

Encoding

Reputation management

Decoding

Flag question: Question 27Question 271 pts

Which of these is known for its efficiency and immediacy?

Group of answer choices

Oral communication

Written communication

Nonverbal communication

Vertical communication

Horizontal communication

Flag question: Question 28Question 281 pts

In ______ feedback, the receiver responds by challenging the original message.

Group of answer choices

corrective

role ambiguity

reinforcing

informational

role clarity

Flag question: Question 29Question 291 pts

Managers create ______ through communication.

Group of answer choices

meaning

profits

jobs

organizational structure

products and services

Flag question: Question 30Question 301 pts

Managers' effectiveness as ______ will determine how well they understand and respond to others and can change the organization in response to their feedback.

Group of answer choices

listeners

disturbance handlers

speakers and writers

monitors

figureheads