The facility, and the process to produce and meet the demand of a product, the capability is based on the knowledge, skills, and competencies of the people as they relate to the job that needs to be done to meet or exceed customer requirements, needs, and expectations.

Ignoring capability and capacity is one of the most common mistakes management makes when they develop and set up to produce a product or service.

This is especially true for management who feels that they develop and produce a product or service that will fulfill the requirements, needs, and expectations of all consumers.

What do you think discuss and explain.