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The Flower of Service highlights the supplementary services existing in the form of facilitating services and enhancing services interacting with the core product. Identify a
The Flower of Service highlights the supplementary services existing in the form of facilitating services and enhancing services interacting with the core product. Identify a service that you have used recently and discuss the relevant elements of the service experience. What interactions between service elements did you observe during the service experience? Did the supplementary services compliment or contradict the service goals and/or organizational mission?
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