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The following are the productivity related KPI metrics for the prior year. The average of the best performing quartile for each will become the benchmark

The following are the productivity related KPI metrics for the prior year. The average of the best performing quartile for each will become the benchmark for the coming year.
Hotel Unit Housekeeping MHPOR Front Desk MHPOR Laundry MHPOR Engineering MHPOR Housekeeping Average Wage Rate Front Desk Average Wage Rate Laundry Average Wage Rate Engineering Average Wage Rate Occupied Room Nights Savings at Benchmark
Alpha 0.480 0.130 0.075 0.067 $ 16.80 $ 19.00 $ 17.05 $ 25.55 6,870
Beta 0.530 0.180 0.100 0.088 $ 17.05 $ 19.05 $ 17.10 $ 25.60 7,370
Gamma 0.490 0.140 0.080 0.071 $ 16.95 $ 19.20 $ 17.25 $ 25.75 7,770
Delta 0.500 0.150 0.085 0.075 $ 17.20 $ 19.35 $ 17.40 $ 25.90 7,820
Epsilon 0.510 0.160 0.090 0.080 $ 17.45 $ 19.50 $ 17.55 $ 26.05 7,520
Zeta 0.560 0.210 0.115 0.101 $ 17.35 $ 19.65 $ 17.70 $ 26.20 7,220
Eta 0.550 0.200 0.110 0.097 $ 17.60 $ 19.80 $ 17.85 $ 26.35 7,720
Theta 0.530 0.180 0.100 0.088 $ 17.85 $ 19.95 $ 18.00 $ 26.50 8,120
Iota 0.480 0.130 0.075 0.067 $ 17.75 $ 20.10 $ 18.15 $ 26.65 8,170
Kappa 0.530 0.180 0.100 0.088 $ 18.00 $ 20.25 $ 18.30 $ 26.80 7,870
Lambda 0.490 0.140 0.080 0.071 $ 17.90 $ 20.40 $ 18.45 $ 26.95 7,570
Mu 0.500 0.150 0.085 0.075 $ 18.15 $ 20.55 $ 18.60 $ 27.10 8,070
Nu 0.510 0.160 0.090 0.080 $ 15.90 $ 20.50 $ 18.55 $ 27.05 8,470
Omega 0.560 0.210 0.115 0.101 $ 15.80 $ 19.00 $ 17.05 $ 25.55 8,520
Omicron 0.550 0.200 0.110 0.097 $ 16.05 $ 19.05 $ 17.10 $ 25.60 8,220
Pi 0.530 0.180 0.100 0.088 $ 15.95 $ 19.10 $ 17.15 $ 25.65 7,920
Rho 0.490 0.140 0.080 0.071 $ 16.20 $ 19.15 $ 17.20 $ 25.70 8,420
Sigma 0.540 0.190 0.105 0.092 $ 16.10 $ 19.00 $ 17.05 $ 25.55 8,820
Tau 0.570 0.220 0.120 0.105 $ 16.35 $ 19.05 $ 17.10 $ 25.60 7,170
Upsilon 0.560 0.210 0.115 0.101 $ 16.25 $ 19.10 $ 17.15 $ 25.65 6,920
Steps:
Sort the rows for each of the MHPOR metrics from lowest to highest. Average the best quartile. Repeat for each metric. Make certain you include all information on the table,
when you sort or you will mess up the data for occupied rooms and for the wage rates.
Once the benchmarks are established for each MHPOR metric, calculate the savings that each hotel will achieve if they were to meet the benchmark, using the wage
rates and occupied room nights inforamation provided.

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