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The following are true about Customer Value in Lean Management, except: a . Value can be a specific product or service or both simultaneously, which
The following are true about Customer Value in Lean Management, except:
a
Value can be a specific product or service or both simultaneously, which meets a customers need at a specific price at a specific time.
b
Value is defined by the shareholder and the management of the organization.
c
Value as described by the customer can change from time to time.
d
Value is defined by the customer and created by the producer.
e
Value is anything the customer is willing to pay for.
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