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The following Box Scorecard was prepared for a value stream: Last Planned This Week Future State (6/30/20x2) (12/31/20x2) Week 100 108 115 85% 90% 95%

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The following Box Scorecard was prepared for a value stream: Last Planned This Week Future State (6/30/20x2) (12/31/20x2) Week 100 108 115 85% 90% 95% 12 11 9 60% 62% 70% Operational Units sold per person On-time delivery Dock-to-dock days First-time through Average product cost Capacity Productive Nonproductive Available $75 $74 $70 25% 26% 27% 65% 62% 40% 10% 12% 33% $800,000 $825,000 Financial Weekly sales Weekly material cost Weekly conversion cost Weekly value-stream profit $1,000,000 $380,000 $320,000 $330,000 $280,000 $280,240 $320,000 $200,000 $214,760 $300,000 ROS 25% 26% 30% Required: 1. How many nonfinancial measures are used to evaluate performance? 2. Classify the operational measures as time-based, quality-based, or efficiency-based. Units sold per person On-time delivery Dock-to-dock days First-time through Average product cost

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