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The following chart lists the attributes, weighted importance, and ratings of three prominent brands that sell ear buds. Note: 1 = low rating/importance, 5 =

The following chart lists the attributes, weighted importance, and ratings of three prominent brands that sell ear buds. Note: 1 = low rating/importance, 5 = high rating/importance

Attribute

Importance

Apple Rating

Sony Rating

Samsung Rating

Battery Life

5

5

3

4

Sound Quality

4

5

5

5

Water/Sweat proof

3

1

3

4

Comfort

2

2

5

2

Case design/colors

1

5

4

3

Total

 

57

58

59

i) Given the chart which brand is the "optimal" choice and which brand is the "least optimal" choice?

ii) Explain and give an example of two distinct strategies the "least optimal" choice can do to improve consumers' attitudes

iii) Which attribute may be considered a determinant attribute - explain why.


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i Based on the given chart the brand that is the optimal choice is Samsung with a total score of 59 ... blur-text-image

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