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[The following information applies to the questions displayed below.] An air-conditioning repair department manager has compiled data on the primary reason for 41 service
[The following information applies to the questions displayed below.] An air-conditioning repair department manager has compiled data on the primary reason for 41 service calls for the previous week, as shown in the table. Job Number 301 Problem/ Customer Type Job Number Problem/ Customer Type W/C 315 F/C Job Number 329 Problem/ Customer Type W/R 302 O/R 316 W/C 330 O/R 303 0/C 317 O/R 331 N/C 304 0/C 318 N/R 332 W/R 305 N/R 319 W/R 333 W/R 306 F/R 320 O/R 334 O/C 307 W/C 321 O/R 335 W/R 308 N/R 322 O/R 336 N/R 309 N/C 323 N/R 337 W/C 310 N/R 324 F/C 338 F/C 311 O/C 325 F/R 339 W/R 312 F/C 326 O/R 340 O/R 313 O/C 327 N/R 341 N/R 314 F/R 328 F/R Click here for the Excel Data File Key: Problem type: N = Noisy F = Equipment failure W = Runs warm 0 = Odor Customer type: C = Commercial customer R = Residential customer a. Using the data, prepare a check sheet for the problem types for each customer type. (1) Residential customer type Residential Odour Noisy Failed Warm Totals 0 (2) Commercial customer type Commercial Warm Noisy Odor Failed Totals 0
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