The following is a description of ordering flowers and gifts through FlowerGift$4$u:The client uses his computer to go to the FlowerGift$4$u website and enter his postcode. Based on the postcode entered, the FlowerGift$4$u web server searches the florist master file and returns a list of florists within a ten$-$kilometre radius, along with the shop opening hours. The client then selects a florist by clicking on its hyperlinked name, with the FlowerGift$4$u web server then retrieving an e$-$catalogue of the gift items available from the gift data file. If the client wishes to order a gift basket and food, he is able to choose the arrangement he prefers and then click on the picture to view the list of items included in the gift basket and food. This was introduced as a result of concern for people who would want to know the items included in the gift basket and food although web usage data indicates only $10$ per cent of clients use this feature.The client then enters the quantities for the gift items that he wishes to order and the website calculates the order total. If the order details on the screen meets the client$$s requirements, the client clicks on the $$My order is correct$$ button and is required to login using his account name and password $($new client can create an account$).$ Account login details are verified against the client master data. Account details are used for delivery address details and client contact regarding orders, as well as for marketing by FlowerGift$4$u$.$ The client details are held by the FlowerGift$4$u web server, which is located in Kuala Lumpur office.Once the client is logged in$,$ the full details of the order, the amount and delivery details are shown on the screen. The client reviews these details and if they are correct, he enters his payment details and click on the $$Accept order$$ button $$ client has to pay by credit card. Once the credit card has been approved the order is electronically sent to the chosen florist and saved in the orders received file.When an order is received by a